Why your websites don’t work for you – Part 3

For the last 2 weeks, we have taken a look at two basic problems in terms of websites and their design issues. Now, it’s time to tackle yet another common problem faced by webmasters.

Layouts That Don’t Turn Visitors into Users:
A website needs to be designed to convert visitors into users. This means your website should be able to convince a visitor to use your product, service or sign up on your website for any offer being displayed. Successful web design tackles the problems mentioned earlier which in turn gets a loyal fan following in terms of traffic. For example, if you have a product website, your casual visitor should be tempted into signing up for a product trial! Let us take a look at a website which offers various products to its visitors.

In this example, the website does have varied offers on products. However, visitors are not really motivated to sign up with such a site or explore the offers on display. The panels don’t seem very interesting, the coupons section appears cluttered and looking for information is a tedious job out here. The business of the website is clearly about selling DVDs. Here, it is of utmost importance that a casual visitor should turn into a user with the website. Isn’t this what web design should be all about?

Now, let us have a look at a website which is good in terms of its overall visual appeal, yet we will spot design issues out here.
In this website (seen in the above image), there are chances you may get lost! Well, there are few deals highlighted but the text and graphics do not really motivate a visitor to try something on the site. There is a need to reach out to maximum people due to the number of products. Yet, the website does not motivate a visitor to sign up or browse deals and turn into a user. I felt a little lost on this site but realized pretty much later it’s not just about computers but other products as well.

Let’s now move on towards solving both these web design related. Here lies the tricky part of converting visitors into users!

Ensuring Loyal Users
One slight trick can work like magic! Interactivity plays a major role out here as well! You can turn your visitors into users by highlighting the right elements through interactivity. In the first example given, the various offers on the DVDs can be better highlighted with interactivities such as 3D Flip Book. Users would enjoy the pleasure of virtually flipping through the book whilst reading about the product at the same time and leading to a sign up to purchase the product online. The second example can also be projected well with interactivities such as Countdown Timers or banners to bring user attention to an area. This not only increases curiosity of the users, the message can propel a person to sign up for a product trial or purchase!

As we can see in this series, these 3 common problems hinder the actual functioning of a website. By now, I am sure you are looking for a complete answer that will erase these issues! In that case, you need to watch this space next week to look up some interesting examples. Do feel free to share your websites as well!